Why Choose EMG9?

Because of our purchasing power, we are able to negotiate heavily discounted rates and pass the savings on to our customers. As an individual shipper, it would be difficult if not impossible to achieve the rates that we can offer. Discounts are based on volume and other factors and due to our large volume, we can offer small and medium sized companies pricing that is normally reserved for the largest companies.

FAQ's

 

1. How do I get started?

First, you must establish an account with EMG9. An account can be established quickly by contacting us here
 

2. We already have great rates with Fedex or UPS. Can you beat them?

Yes. Because of our purchasing power and partnership with DHL, we are able to negotiate deeply discounted rates that almost all businesses can not achieve on their own. 99% of the time, we offer our customers significant savings over Fedex and UPS.
 

3. Who picks up and handles the shipments?

DHL will handle all pickups and deliveries. Unlike other resellers, we do not have a 3rd party that picks up the shipment and transfers it to DHL. This eliminates extra time and extra hands handling the shipments making for faster, more efficient deliveries and reducing the risk of lost shipments.
 

4. What are the transit times?

Standard transit times to and from most regions around the word are 1-3 business days. Certain exceptions may take 1-2 days longer. Holidays and weekends can also affect transit times.
 

5. Does DHL provide different transit time services?

DHL only offers an express service. Time definite A.M. deliveries are available in certain countries for an additional fee. Contact EMG9 for rates and additional information.
 

6. How can I track my shipments?

Simply visit the DHL tracking link here www.dhl.com/en/express/tracking.html
 

7. Who and how do I pay for my shipments?

Payments are made to EMG9. Payments can be made by check, ACH wire transfer or credit cards. (Amex, Visa, Mastercard) Download This For Credit Card Form. Click Here >
 

8. Is DHL a worldwide service?

Yes. DHL is the largest international career in the world and services over 220 countries globally.
 

9. DHL provides only International Service. What about my domestic shipments?

While it is true that DHL only offers international service, we have partnered with an affiliate company and have the ability to offer savings for all domestic shipments as well. contact emg9 for more information.

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10. Are there any additional fees?

No. there are no daily, weekly, or monthly pick up fees. Just the standard shipping fees along with fuel and accessorial fees as accrued by DHL (custom duty taxes, residential fees, overweight charges)

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